In a recent post I mentioned the village is getting new foot paths. Over the last few days it seems we are not getting a new road to compliment the new paths, again this is all good news.
My only problem is the people the contractors choose to put on point duty. They stand idle while you sit in your car looking at them. They see you but they hope you don’t see them, which is almost impossible as they are wearing Hi-Viz jackets.
At lunch time, I was told the road to Swords was closed. I had to take an alternative route, but I only found this out because I asked. The chap on point duty had little or no English and also was a little frustrated from dealing with people.
Note to the point men: If you see a car approach, don’t ignore it. Walk up and tell them the road is closed. You are working on behalf of Fingal County Council so a simple sorry for the troubles it caused will go along way.
Don’t expect an motorist who has to get out of the car to be happy when talking to you.
Note to contractors: Make sure your point men can hold a conversation in English, people will generally be patient, but if they are left sitting for 10 minutes with no sign of movement they will be frustrated.
Edit: Its Monday and they contractors are still at it. They will probably be there for a while. I popped out to the post office and to my surprised the point man was Irish 100% English speaking, Polite and Very Helpful. Thats proper customer service, manage the expectancy and do it well. Must find out that chaps name as its worth a mention to his peers.